Last Updated: July 29, 2026
Carpet Buddies (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information when you visit
carpetbuddiescleaning.com (“Website”) or use our services.
By using our Website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address
- Service request details
- Any information you include when submitting a contact form, requesting a quote, or communicating with us
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our Website
- Referring websites
- General location information based on IP address
How We Use Your Information
We use the information we collect to:
- Respond to quote requests and inquiries
- Schedule carpet cleaning appointments
- Provide customer support
- Improve our Website and services
- Send appointment confirmations and service updates
- Respond to questions and feedback
- Monitor website performance and security
- Comply with legal obligations
We will only use your information for legitimate business purposes.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Understand how visitors use our Website
- Improve website performance
- Measure marketing effectiveness
You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Google Analytics
We may use Google Analytics to better understand how visitors interact with our Website. Google Analytics collects information such as pages visited, time spent on the Website, browser type, and general geographic location.
Google Analytics does not identify individual users.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers who help us operate our business, including providers that assist with:
- Website hosting
- Customer relationship management
- Appointment scheduling
- Payment processing
- Marketing services
- Website analytics
- Email communications
These providers are only permitted to use your information to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect the information we collect.
While we work to secure your information, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.
Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Your Choices and Rights
You may contact us at any time to:
- Ask what personal information we have about you
- Request updates or corrections
- Request that we delete your information
- Opt out of emails or communication
We will honor all requests within a reasonable timeframe unless the law requires us to keep certain data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the new date at the top of the page when changes are made. Continued use of our website means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy, please reach out to us using the information provided on our
Contact Us page.
