Carpet Buddies has all the frequently asked questions and answers to help you gain a better understanding for all your carpet and upholstery cleaning needs.
Carpet Cleaning FAQs
Why should I have my carpets professionally cleaned?
Your carpet’s longevity can be greatly increased with regular professional cleanings. Many carpet manufacturers even require this maintenance in order to maintain the validity of their warranties. Neglecting to clean your carpets can lead to a buildup of dust, dirt, dander, and allergens, causing your carpets to lose their original luster and appearance. Scheduling regular cleanings with a professional carpet cleaning company can restore the beauty and shine of your carpets.
How often should I have my carpets cleaned by an expert?
The frequency of carpet cleaning required for your household depends on various factors such as the presence of children, pets, smokers, or a large family. For homes with these elements, it is recommended to schedule carpet cleaning services more frequently, approximately every 6 to 12 months. A professional carpet cleaning company can assist you in determining the right cleaning schedule for your specific needs and circumstances.
What is the most effective carpet cleaning method?
At Carpet Buddies, we utilize the highly recommended “truck mounted hot water extraction” or “steam cleaning” method for carpet cleaning. This method has been recommended by carpet manufacturers due to its ability to thoroughly remove dirt without causing damage to the fabric. Our state-of-the-art equipment ensures that the job is done to the highest standard, providing you with the cleanest and freshest carpets possible.
How can I prepare for my carpet cleaning service with Carpet Buddies?
To ensure a successful and efficient carpet cleaning experience, it is advisable to vacuum your carpets prior to the cleaning appointment. If vacuuming is not possible, please clear any visible debris. Our team will move most furniture, within reason, to access all areas of your carpet. However, items such as bookcases, fish tanks, armoires, etc. will not be moved. To prevent any damage, it is important to remove all fragile items and decorative pieces. If you have specific areas of concern, kindly inform us so that we can provide special treatment. Additionally, for the safety of both your pet and our cleaning crew, we suggest keeping your furry friend in a separate room during the cleaning process.
Does Carpet Buddies use environmentally safe cleaning products?
Yes. We prioritize the health of our clients and the environment. That’s why we use green carpet cleaning methods and employ only natural, non-toxic cleaning products from Prochem. Our water-based cleaners are completely biodegradable, ensuring the safety of you, your family, and your pets while also promoting sustainability. Say goodbye to harsh chemicals and hello to peace of mind with our environmentally responsible carpet cleaning services.
Will you be able to remove all stains?
The outcome of stain removal varies depending on the type of stain and its severity. While some stains may be challenging to completely eliminate, our carpet cleaning experts use advanced stain removal processes, not available in retail stores, to deliver a high success rate in removing various types of stains. Trust us to bring back the beauty of your carpets and say goodbye to unsightly marks.
How long will it take for my carpet or furniture to dry?
At Carpet Buddies, we understand the importance of a quick turnaround time. That’s why on average, your carpet and furniture will dry within three to five hours. Even on humid days, you can expect your belongings to be dry and ready to use in a timely manner, so you can get back to your daily routine without any delays.
How long do I have to wait before I can walk on my carpets?
Safety and comfort are our priority! You’re welcome to walk on your carpets as soon as we finish cleaning, but to ensure that your carpets are not slippery, we recommend limiting your traffic path until they’re fully dry. If you have hard floor surfaces such as tile or hardwood, please take extra precautions as these may be slippery when wet.
Will carpet cleaning make my carpets wear faster?
Absolutely not! In fact, it has the opposite effect. Accumulated dirt, dust and other soil particles act as abrasives on your carpets, leading to wear and tear. Regular carpet cleaning services from a professional carpet cleaner such as Carpet Buddies can rejuvenate your carpets and fabrics, bringing back their original color, volume, and longevity.
Why are spots on my carpet reappearing after cleaning?
The phenomenon is known as “wicking.” This occurs when a treated stain seeps back into the carpet backing and padding, often happening with pet urine and large spills. During the carpet cleaning process, the stain is removed from the carpet fibers but as the carpet dries, the moisture can settle back into the carpet, causing the stain to reappear. Carpet Buddies is here to help with proper treatment and removal, ensuring a complete and satisfying experience for our clients with our satisfaction guarantee.
Will your carpet cleaning services remove strong odors?
Whether it’s the standard household smells or more stubborn odors like pet urine, our powerful cleaning process will leave your carpets smelling fresh and clean. However, for particularly persistent odors, we offer a deodorizer treatment that will eliminate any remaining unwanted scents, leaving your carpets smelling like new. With our satisfaction guarantee, you can trust us to deliver top-quality results every time. So why wait? Book our carpet cleaning services today and enjoy fresh, odor-free carpets in no time!
